Last updated: Dec 5, 2025
ASTRUS INC. PRIVACY STATEMENT
ASTRUS INC. PRIVACY STATEMENT
Astrus Inc. and its affiliates (collectively, “we”, “our” or “us”) recognize the importance of privacy. The purpose of this privacy statement (“Privacy Statement”) is to inform you about our privacy practices, including how we collect, use and disclose your Personal Information.
This Privacy Statement applies to the collection, use and disclosure of Personal Information through our website located at https://astrus.ai/ or any of our related websites, any of the related services we provide, and through our interactions with customers and potential customers (collectively, our “website”) and the related content, platform, services, products, and other functionality offered on or through our online services (collectively, our “products or services”). This Privacy Statement applies to all of our operations in Canada or operations in connection with Canada, unless we have provided you with a separate privacy statement for a particular product, service or activity.
Astrus Inc. and its affiliates (collectively, “we”, “our” or “us”) recognize the importance of privacy. The purpose of this privacy statement (“Privacy Statement”) is to inform you about our privacy practices, including how we collect, use and disclose your Personal Information.
This Privacy Statement applies to the collection, use and disclosure of Personal Information through our website located at https://astrus.ai/ or any of our related websites, any of the related services we provide, and through our interactions with customers and potential customers (collectively, our “website”) and the related content, platform, services, products, and other functionality offered on or through our online services (collectively, our “products or services”). This Privacy Statement applies to all of our operations in Canada or operations in connection with Canada, unless we have provided you with a separate privacy statement for a particular product, service or activity.
Privacy Statement Updates
This Privacy Statement is current as of the “updated” date which appears at the top of this page. We may make changes to this Privacy Statement from time to time, which will become immediately effective when published in a revised Privacy Statement posted on our website unless otherwise noted. We may also communicate the changes through our services or by other means.
Please review this Privacy Statement carefully. By submitting your Personal Information to us, by registering for or using any of the services we offer, by using our website, or by voluntarily interacting with us, you consent to our collecting, using and disclosing your Personal Information as set out in this Privacy Statement, as revised from time to time.
Privacy Statement Updates
This Privacy Statement is current as of the “updated” date which appears at the top of this page. We may make changes to this Privacy Statement from time to time, which will become immediately effective when published in a revised Privacy Statement posted on our website unless otherwise noted. We may also communicate the changes through our services or by other means.
Please review this Privacy Statement carefully. By submitting your Personal Information to us, by registering for or using any of the services we offer, by using our website, or by voluntarily interacting with us, you consent to our collecting, using and disclosing your Personal Information as set out in this Privacy Statement, as revised from time to time.
WHAT’S IN THIS PRIVACY POLICY?
This Privacy Statement covers the following topics:
WHAT’S IN THIS PRIVACY POLICY?
This Privacy Statement covers the following topics:
Meaning of Personal Information
Your Consent to Collection, Use and Disclosure
Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Opting Out of Communications
Retention of Personal Information
International Transfer and Storage of Information
Information Security
Accessing and Updating Your Personal Information
Third-Party Websites and Services
How to Contact Us
Meaning of Personal Information
Meaning of Personal Information
Your Consent to Collection, Use and Disclosure
Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Opting Out of Communications
Retention of Personal Information
International Transfer and Storage of Information
Information Security
Accessing and Updating Your Personal Information
Third-Party Websites and Services
How to Contact Us
Meaning of Personal Information
"Personal Information" means information about an identifiable individual as described under Canadian privacy laws, which may include, but is not limited to, your name, e-mail address and telephone number. Personal Information does not include any business contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, or work e-mail address. Personal Information also does not include information that has been anonymized or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other information.
"Personal Information" means information about an identifiable individual as described under Canadian privacy laws, which may include, but is not limited to, your name, e-mail address and telephone number. Personal Information does not include any business contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, or work e-mail address. Personal Information also does not include information that has been anonymized or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other information.
Your Consent to Collection, Use and Disclosure
We collect, use and disclose your Personal Information with your consent or as permitted or required by Canadian privacy laws. How we obtain your consent may be express or implied and will depend on the circumstances, as well as the sensitivity of the information collected. If you choose to provide Personal Information to us, we assume that you consent to the collection, use and disclosure of that Personal Information as outlined in this Privacy Statement. We may obtain consent through, but not limited to, the following methods:
Your Consent to Collection, Use and Disclosure
We collect, use and disclose your Personal Information with your consent or as permitted or required by Canadian privacy laws. How we obtain your consent may be express or implied and will depend on the circumstances, as well as the sensitivity of the information collected. If you choose to provide Personal Information to us, we assume that you consent to the collection, use and disclosure of that Personal Information as outlined in this Privacy Statement. We may obtain consent through, but not limited to, the following methods:
explicitly clicking “I agree” when consent is requested;
submitting registration, contact us, feedback or other forms;
verbally during a meeting;
by requesting information directly in email;
through your input into the profile section of the product; and
implied through your use of our website and products or services.
explicitly clicking “I agree” when consent is requested;
submitting registration, contact us, feedback or other forms;
verbally during a meeting;
by requesting information directly in email;
through your input into the profile section of the product; and
implied through your use of our website and products or services.
If you wish to withdraw your consent to our collection, use or disclosure of your Personal Information, please contact us using the contact information in the “How to Contact Us” section below. In some cases, withdrawal of your consent may mean that we will no longer be able to provide certain products or services.
If you wish to withdraw your consent to our collection, use or disclosure of your Personal Information, please contact us using the contact information in the “How to Contact Us” section below. In some cases, withdrawal of your consent may mean that we will no longer be able to provide certain products or services.
Personal Information We Collect
This Privacy Statement applies to Personal Information from website visitors, customers, and third-party vendors. We collect only the minimum Personal Information necessary to provide, maintain, and secure our products or services, and we avoid collecting information that is not needed for those purposes. We collect personal data directly from you (i.e. directly through your input of Personal Information into our product and website, through account registration forms, contact us forms, career application forms, surveys and feedback forms, or orally through in person meetings), automatically from your device or browser when you use our website or products or services, and from service providers and partners that assist us in providing, securing, and improving our services.
Personal Information We Collect
This Privacy Statement applies to Personal Information from website visitors, customers, and third-party vendors. We collect only the minimum Personal Information necessary to provide, maintain, and secure our products or services, and we avoid collecting information that is not needed for those purposes. We collect personal data directly from you (i.e. directly through your input of Personal Information into our product and website, through account registration forms, contact us forms, career application forms, surveys and feedback forms, or orally through in person meetings), automatically from your device or browser when you use our website or products or services, and from service providers and partners that assist us in providing, securing, and improving our services.
Products and Services.
Products and Services.
We may collect information that you provide us including contact information of your individual employees or representatives (individual name, email, title, phone), opinions, comments, evaluations, and feedback.
We will collect company bank account information (bank name, account number, ABA or SWIFT).
We may automatically collect usage data that is identifiable with you when you use our products or services.
We will aggregate and anonymize certain data collected in connection with your use of our products or services, which may be stored and used separately from the data and Personal Information referred to above.
We may collect information that you provide us including contact information of your individual employees or representatives (individual name, email, title, phone), opinions, comments, evaluations, and feedback.
We will collect company bank account information (bank name, account number, ABA or SWIFT).
We may automatically collect usage data that is identifiable with you when you use our products or services.
We will aggregate and anonymize certain data collected in connection with your use of our products or services, which may be stored and used separately from the data and Personal Information referred to above.
Website.
Website.
For individuals who visit our website, we may collect information from you or from your activities on the site. For general use of our website and products or services, we do not require you to provide your name, email address, or other contact information unless you proactively submit it (for example, by completing a contact form or subscribing to email updates).
Like most websites and other Internet services, we may collect certain technical and device information about your use of our website, which may include your Internet protocol address, information about your device, browser and operating system, and the date and time of your visit, as well as the region or general location where your device is accessing the internet, and other information about the usage of our website, including a history of the pages you view.
No cookies are implemented today. In future we may use essential cookies, functional cookies, analytics cookies, and marketing cookies. In future, we may also enlist third-party services which use cookies to track your preferences and activities on our website. Cookies may store a variety of information, including the number of times that you access a site, your language preferences and the number of times that you view a particular page or other item on the site. You can manage or opt out of cookies and similar tracking by adjusting your browser and device settings or using privacy‑focused browsers or extensions.
For individuals who visit our website, we may collect information from you or from your activities on the site. For general use of our website and products or services, we do not require you to provide your name, email address, or other contact information unless you proactively submit it (for example, by completing a contact form or subscribing to email updates).
Like most websites and other Internet services, we may collect certain technical and device information about your use of our website, which may include your Internet protocol address, information about your device, browser and operating system, and the date and time of your visit, as well as the region or general location where your device is accessing the internet, and other information about the usage of our website, including a history of the pages you view.
No cookies are implemented today. In future we may use essential cookies, functional cookies, analytics cookies, and marketing cookies. In future, we may also enlist third-party services which use cookies to track your preferences and activities on our website. Cookies may store a variety of information, including the number of times that you access a site, your language preferences and the number of times that you view a particular page or other item on the site. You can manage or opt out of cookies and similar tracking by adjusting your browser and device settings or using privacy‑focused browsers or extensions.
How we use your Personal Information
We may use your Personal Information for purposes such as:
How we use your Personal Information
We may use your Personal Information for purposes such as:
providing you with our products or services and supporting your use of our products or services;
handling financial transactions necessary to provide the products or services such as collecting payment and processing refunds;
contacting you relating to our products or services;
monitoring the usage of our products or services to support their proper functioning and further improvement;
helping to maintain the safety, security and integrity of our products or services;
analyzing the needs and activities of our customers to help us better serve them;
generating de-identified data to conduct research and analysis related to our business, products or services;
responding to inquiries and other requests;
collecting opinions and comments about our products or services;
developing marketing materials;
providing you with information that we think may interest you, including information about our products or services;
investigating legal claims; and
for such other purposes as you may otherwise consent from time to time.
providing you with our products or services and supporting your use of our products or services;
handling financial transactions necessary to provide the products or services such as collecting payment and processing refunds;
contacting you relating to our products or services;
monitoring the usage of our products or services to support their proper functioning and further improvement;
helping to maintain the safety, security and integrity of our products or services;
analyzing the needs and activities of our customers to help us better serve them;
generating de-identified data to conduct research and analysis related to our business, products or services;
responding to inquiries and other requests;
collecting opinions and comments about our products or services;
developing marketing materials;
providing you with information that we think may interest you, including information about our products or services;
investigating legal claims; and
for such other purposes as you may otherwise consent from time to time.
We may use your Personal Information for purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable Canadian privacy laws. We will process collect, use, and disclose information received through our website only to pursue our legitimate business interests in keeping you updated on our services and products, respond to your queries, establish communication with you and your company, and to enhance user experience by analyzing your use of our website.
We may use your Personal Information for purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable Canadian privacy laws. We will process collect, use, and disclose information received through our website only to pursue our legitimate business interests in keeping you updated on our services and products, respond to your queries, establish communication with you and your company, and to enhance user experience by analyzing your use of our website.
How We Share Your Personal Information
We rely on third-party services providers to perform a variety of services on our behalf, such as data storage and processing service providers, and research and analytics providers.
If we provide information to service providers, we require that the service providers keep your Personal Information secure, and only handle it for limited purposes. We do not authorize the service providers to disclose your Personal Information to unauthorized parties or to use your Personal Information for their direct marketing purposes.
Additionally, we may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce the terms of the agreements for our products or services; (e) to protect our rights, operations or property; (f) to allow us to pursue available remedies or limit the damages that we may sustain.
If we otherwise intend to disclose your Personal Information to a third-party, we will identify that third-party and the purpose for the disclosure, and obtain your consent.
Opting Out of Communications
If you have signed up to receive emails from us and you no longer want to receive marketing-related emails from us, you may opt-out of receiving emails by clicking the “unsubscribe” link at the bottom of any email you receive from us. You may object at any time to, and opt-out of, our use of your personal data for direct marketing purposes by contacting us directly using the contact information in the “How to Contact Us” section below.
We will endeavour to respond to your opt-out request promptly, but we ask that you please allow us a reasonable time to process your request. Please note that if you opt-out from receiving marketing-related emails, we may still need to send you communications about your use of our products or services, or other matters.
Retention of Personal Information
We will use, disclose or retain your Personal Information only for as long as necessary to fulfill the purposes for which that Personal Information was collected and as permitted or required by Canadian privacy laws. Our current practice is to delete or anonymize Personal Information when the account associated with the information is deleted. Users can contact us to request disposal of specific information when deactivating an account or when an active account is no longer needed. Personal data is disposed of according to Astrus’s Personal Data Disposal policy, using logical deletion or cryptographic erasure depending on sensitivity.
If your Personal Information was collected in connection with your use of our products or services, upon request by you within thirty (30) days after the effective date of termination or expiration of the applicable term for such product or service, we will make any Personal Information related to those products or services for which such term has expired or been terminated, available to you. After such 30-day period, we will have no obligation to maintain, provide or make available such Personal Information, and we may thereafter delete, destroy, or anonymize all copies of the Personal Information in our systems or otherwise in its possession or control, unless legally prohibited from doing so. De‑identified information that could indirectly identify an individual continues to be treated as Personal Information.
International Transfer and Storage of Information
Your Personal Information may be stored and processed at our offices in Canada or at the offices of our third-party service providers, Amazon AWS in the USA. Other jurisdictions may have different data protection rules than Canada. While your Personal Information is outside of Canada, it is subject to the laws of the country in which it is located. Those laws may require disclosure of your Personal Information to authorities in that country. Before communicating Personal Information outside Quebec, we assess whether it would receive protection equivalent to that required by Quebec law and implement appropriate safeguards.
Information Security
We have implemented physical, organizational, contractual and technological security measures with a view to protecting your Personal Information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel who are granted access to your Personal Information are those with a business ‘need-to-know’ or whose duties reasonably require such information. We maintain SOC-2, ISO 27001, and GDPR certifications. We have internal processes including customized non-disclosure agreements for employees with indirect and direct access to sensitive intellectual property. We protect sensitive intellectual property within virtual machines available only to personnel who need to work with the information and we log and track access. We encrypt information in transit and at rest.
Despite the measure outlined above, no method of information transmission or information storage is 100% secure or error-free, so we unfortunately cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information that you provided to us has been compromised), please contact us immediately using the contact information in the “How to Contact Us” section below.
Accessing and Updating Your Personal Information
We expect you, from time to time, to supply us with updates to your Personal Information, when required. We will not routinely update your Personal Information, unless such a process is necessary.
You may make a written request to review any Personal Information about you that we have collected, used or disclosed, and we will provide you with any such Personal Information to the extent required by applicable laws. You may also challenge the accuracy or completeness of your Personal Information in our records. If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required.
We may require that you provide sufficient identification to fulfill your request to access or correct your Personal Information. Any such identifying information will be used only for this purpose.
Third-Party Websites and Services
This Privacy Statement does not extend to any websites or products or services provided by third parties. We do not assume responsibility for the privacy practices of such third parties, and we encourage you to review all third-party privacy policies prior to using third-party websites or products or services.
How to Contact Us
All comments, questions, concerns or complaints regarding your Personal Information or our privacy practices should be sent to our Privacy Officer as follows:
By e-mail: infosec@astrus.ai
Attention: Privacy Officer
For Quebec, the person in charge of the protection of Personal Information is our most senior officer, who has delegated day‑to‑day responsibilities to our Privacy Officer.
How We Share Your Personal Information
We rely on third-party services providers to perform a variety of services on our behalf, such as data storage and processing service providers, and research and analytics providers.
If we provide information to service providers, we require that the service providers keep your Personal Information secure, and only handle it for limited purposes. We do not authorize the service providers to disclose your Personal Information to unauthorized parties or to use your Personal Information for their direct marketing purposes.
Additionally, we may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce the terms of the agreements for our products or services; (e) to protect our rights, operations or property; (f) to allow us to pursue available remedies or limit the damages that we may sustain.
If we otherwise intend to disclose your Personal Information to a third-party, we will identify that third-party and the purpose for the disclosure, and obtain your consent.
Opting Out of Communications
If you have signed up to receive emails from us and you no longer want to receive marketing-related emails from us, you may opt-out of receiving emails by clicking the “unsubscribe” link at the bottom of any email you receive from us. You may object at any time to, and opt-out of, our use of your personal data for direct marketing purposes by contacting us directly using the contact information in the “How to Contact Us” section below.
We will endeavour to respond to your opt-out request promptly, but we ask that you please allow us a reasonable time to process your request. Please note that if you opt-out from receiving marketing-related emails, we may still need to send you communications about your use of our products or services, or other matters.
Retention of Personal Information
We will use, disclose or retain your Personal Information only for as long as necessary to fulfill the purposes for which that Personal Information was collected and as permitted or required by Canadian privacy laws. Our current practice is to delete or anonymize Personal Information when the account associated with the information is deleted. Users can contact us to request disposal of specific information when deactivating an account or when an active account is no longer needed. Personal data is disposed of according to Astrus’s Personal Data Disposal policy, using logical deletion or cryptographic erasure depending on sensitivity.
If your Personal Information was collected in connection with your use of our products or services, upon request by you within thirty (30) days after the effective date of termination or expiration of the applicable term for such product or service, we will make any Personal Information related to those products or services for which such term has expired or been terminated, available to you. After such 30-day period, we will have no obligation to maintain, provide or make available such Personal Information, and we may thereafter delete, destroy, or anonymize all copies of the Personal Information in our systems or otherwise in its possession or control, unless legally prohibited from doing so. De‑identified information that could indirectly identify an individual continues to be treated as Personal Information.
International Transfer and Storage of Information
Your Personal Information may be stored and processed at our offices in Canada or at the offices of our third-party service providers, Amazon AWS in the USA. Other jurisdictions may have different data protection rules than Canada. While your Personal Information is outside of Canada, it is subject to the laws of the country in which it is located. Those laws may require disclosure of your Personal Information to authorities in that country. Before communicating Personal Information outside Quebec, we assess whether it would receive protection equivalent to that required by Quebec law and implement appropriate safeguards.
Information Security
We have implemented physical, organizational, contractual and technological security measures with a view to protecting your Personal Information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel who are granted access to your Personal Information are those with a business ‘need-to-know’ or whose duties reasonably require such information. We maintain SOC-2, ISO 27001, and GDPR certifications. We have internal processes including customized non-disclosure agreements for employees with indirect and direct access to sensitive intellectual property. We protect sensitive intellectual property within virtual machines available only to personnel who need to work with the information and we log and track access. We encrypt information in transit and at rest.
Despite the measure outlined above, no method of information transmission or information storage is 100% secure or error-free, so we unfortunately cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information that you provided to us has been compromised), please contact us immediately using the contact information in the “How to Contact Us” section below.
Accessing and Updating Your Personal Information
We expect you, from time to time, to supply us with updates to your Personal Information, when required. We will not routinely update your Personal Information, unless such a process is necessary.
You may make a written request to review any Personal Information about you that we have collected, used or disclosed, and we will provide you with any such Personal Information to the extent required by applicable laws. You may also challenge the accuracy or completeness of your Personal Information in our records. If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required.
We may require that you provide sufficient identification to fulfill your request to access or correct your Personal Information. Any such identifying information will be used only for this purpose.
Third-Party Websites and Services
This Privacy Statement does not extend to any websites or products or services provided by third parties. We do not assume responsibility for the privacy practices of such third parties, and we encourage you to review all third-party privacy policies prior to using third-party websites or products or services.
How to Contact Us
All comments, questions, concerns or complaints regarding your Personal Information or our privacy practices should be sent to our Privacy Officer as follows:
By e-mail: infosec@astrus.ai
Attention: Privacy Officer
For Quebec, the person in charge of the protection of Personal Information is our most senior officer, who has delegated day‑to‑day responsibilities to our Privacy Officer.